Total Solutions
FAQ
For any concerns about products purchased from us or inquiries about guarantees, please feel free to reach us directly. Take advantage of our exceptional service.
Q1：Do you support customised logo / design etc？
A1：Yes. Please contact us directly for any custom requests.
Q2：Do you offer samples for reviewing and testing？
A2：Yes, sample offer is available. Please contact us directly for sample fee and L/T.
Q3：What’s MOQ request？
A3：Depends on products requirements. Please contact us directly for further details.
Q4：How long does sample take？
A4：The sample lead time may vary depending on the product and is subject to inventory availability. Please contact us directly for further details.
Q5：What sipping methods do you offer？
A5：Express including DHL, UPS, Fedex; Air and sea freight.
Q6：How long does delivery take？
A6： In most cases, delivery times take about 3-5 working days by express, but may be longer for remote areas.
Q7：How long does delivery take？
A7：
- Alibaba Trade Assurance Order.
- TT transfer.
- Credit card.
Q8：What warranty services are offered？
A8： Manufacturers voluntarily provide a guarantee ensuring the proper functioning of a product for a specific period. This guarantee typically has conditions and may be limited, such as specific parts coverage. Details regarding the manufacturer's guarantee can be found in the product's package or by contacting us directly.
Contact Us
Taoyuan Office：9F.-5, No. 77, Xinpu 6th St., Taoyuan Dist., Taoyuan City 330007 , Taiwan (R.O.C.)
HQ：7F-4, No.11, WuChuan 1 rd, Xinzhuang District, New Taipei City 24892, Taiwan
